FAQ & General Information

What is the adoption procedure for dogs?

Once you have chosen a dog you will be required to fill in an “Application to Adopt” form.

A property check will be carried out before you take your dog home.

Upon passing the property check, if the dog is ready to leave Save-a-Pet you can come in and complete the Adoption Contract, pay the fee and take your dog home.

What is the adoption procedure for cats?

Once you have chosen a cat you will be required to fill in an “Application to Adopt” form.

A property check will be carried out before you take your cat home. 

Upon passing the property check, if the cat is ready to leave Save-a-Pet you will complete an Adoption Contract, pay the fee and take your cat home. Please bring a pet carrier or suitable container for transport. In addition to the safety factor, this will make the transition from the shelter to your home a more positive experience for you and your cat.  

How much is the adoption fee and what does it cover?

Adoption fee for dogs:

Under 6 years old – R700.00

6 years and older – R550.00

Adoption fee for kittens – R400.00

Adoption fee for adult cats – R300.00

The fee covers at least the first vaccination and sterilisation. If the animal has been with us for some time it will have received all the necessary vaccinations up to date. Further vaccinations required from the date of adoption onwards will be for your own account at your own vet.


Does the adoption fee cover vaccinations?

All vaccinations will be up to date as at the date of adoption.

Further vaccinations required from the date of adoption onwards will be for your own account at your own vet.


When will my new pet be sterilised?

All adult dogs and cats are sterilised as soon as possible after arriving at Save-a-Pet.

Puppies and kittens at Save-a-Pet are sterilised at 6 months of age.

All puppies and kittens adopted must be sterilised at 6 months of age as per the Adoption Contract. The cost is covered by the adoption fee. 

A reminder will be sent to you and bookings for sterilisations are made through Save-a-Pet. However, the onus is on the owner to ensure that the arrangements for sterilisation are made. 

What if my new pet becomes ill?

As per the Adoption Contract, should your pet become ill within 7 (seven) days of signing said contract, Save-a-Pet will be responsible for the veterinary fees attached to treating the animal.

If your pet becomes ill, please contact Save-a-Pet immediately so that arrangements can be made for veterinary care through one of our designated veterinarians.

Veterinary treatment after the 7 (seven) day period will be for your own account.


If I return my dog/cat will my adoption fee be refunded?

No.  As per the Adoption Contract, adoption fees are considered a donation and are non-refundable.

A period of 3 (three) months is permitted in which to exchange your pet for another at no additional fee.

Should you wish to exchange a pet after 3 (three) months, a full adoption fee will apply.


Can I give my adopted dog/cat to someone else?

No.  As per the Adoption Contract, you may not pass on ownership to anyone else.

If you are no longer in the position to keep your adopted pet please contact Save-a-Pet to return the animal or for assistance with re-homing.

Any new owner will need to go through the adoption process.


Can I surrender my dog/cat to Save-a-Pet?

Save-a-Pet has limited space to take in animals, so each case is dealt with individually.

Please contact us with your enquiry.

What happens with lost dogs/cats?

Cats and dogs brought into Save-a-Pet as lost will go into quarantine and receive medical treatment if needed. Every effort will be made to network the animal through social media. After a period of 7 (seven) days the animal legally becomes the property of Save-a-Pet and can be rehomed. If your animal has gone missing, please contact Save-a-Pet and all other shelters, as well as vet clinics in Port Elizabeth. Email a picture of your animal and if it seems that it may be at one of the shelters, go and take a look. Unsterilised animals will only be returned to owners after being sterilised. An adoption or claiming fee will apply depending on the medical attention the animal needs.

Does Save-a-Pet have a veterinarian/clinic on its premises?

No. Save-a-Pet makes use of private veterinarians.

If your animal is ill or injured, please contact your local veterinarian.